Our dedicated team of engineers can rapidly access your end-user systems from our technical department providing an immediate response to issues as they occur. Our helpdesk is operated by experienced IT professionals who have various Microsoft Certifications with a pool of knowledge and experience to ensure the fastest turnaround on your IT related problems.
There are huge cost saving benefits to remote desktop support, but sometimes you need to see someone in person who will look at your systems and proactively advise you on where things can be improved. We can send an engineer to visit you onsite quarterly, monthly or at your discretion.
A proactive onsite visit helps us to make sure you, the end user, are truly happy with the service you are receiving. Some issues are not always visible through remote support and maintaining your confidence is critical to us. We believe that if we can help make you a happy user, then you will be a productive user.